Crew Resource Management

Crew Resource Management (CRM): Training developed by NASA based on the concept that the primary cause of the majority of aviation accidents is human error and problems with interpersonal communication in particular. The training has been adapted for the fire service and teaches firefighters the correct way to question orders on an emergency scene. It also helps supervisors understand that the questioning of an order should not be interpreted as a threat to their authority.

https://en.wikipedia.org/wiki/Glossary_of_firefighting

Cast of characters

Primary: viewpoints

• Pilot - rescue service / firefighter pilot
• Rescue Bot - exoskeleton

Memory: invoked by primaries

• Rescue bot hardware expert
• Rescue bot software expert
• Supervisor